Privacy Policy

Effective date: September 17, 2026

This Privacy Policy explains how ErraBlue Limited (“ErraBlue,” “we,” “us,” or “our”) handles information when you visit https://errablue.xyz, browse our catalog, place an order, join our mailing list, or contact customer support for entertainment tech, makers gear, and portable power products (the “Store”).

A. Who this policy covers

This policy applies to shoppers and website visitors in connection with the Store. It does not describe privacy practices of third-party sites linked from our pages (for example, carrier tracking portals, manufacturer support sites, or payment processors’ own sites).

B. Information we collect when you shop

We may collect:

Order details: name, email, shipping and billing addresses, phone number, items purchased, and order history;
Account or newsletter details: if you sign up, credentials or preferences associated with your profile or email list;
Payment references: limited payment metadata from our payment partners (we do not store full card numbers on ErraBlue servers when a processor handles checkout);
Support messages: emails or form submissions sent to contact@errablue.xyz;
Device and usage data: IP address, browser type, pages viewed, referring URL, and approximate location derived from IP;
Cookies: small files used for cart continuity, preferences, security, and analytics.

C. Why we use your information

We use information to:

fulfill and ship orders, and send order/shipping confirmations;
process returns, warranty claims, and customer support requests;
maintain your cart, preferences, or newsletter settings;
detect fraud, abuse, and technical issues;
improve product pages, inventory planning, and Store performance;
send promotional messages only where permitted (you can opt out of marketing emails).

We do not sell personal information for money.

D. Payment partners

Checkout payments are processed by third-party payment providers. Those providers receive the payment details needed to complete the transaction under their own terms and privacy notices.

E. When we share information

We may share information with:

fulfillment and shipping partners so packages can be delivered and tracked;
payment and fraud-prevention vendors involved in checkout;
IT and analytics providers that help us host and improve the Store;
professional advisors when reasonably necessary;
public authorities when required by law or to protect rights and safety;
a buyer or successor if ErraBlue Limited is involved in a merger, financing, or asset sale.

F. Retention and security

We keep order and account records for as long as needed to fulfill purchases, meet tax/accounting rules, resolve disputes, and operate the Store. We apply reasonable administrative and technical safeguards; no online transmission is completely secure.

G. Your choices

You may request access or deletion where applicable, update newsletter preferences, or ask privacy questions by emailing contact@errablue.xyz. You can control many cookies in your browser; disabling essential cookies may affect checkout.

H. Children

The Store is intended for adults purchasing consumer electronics and related gear. It is not directed to children under 16.

I. International visitors

ErraBlue Limited operates the Store primarily for customers who can ship to supported regions. If you access the Store from outside the United States, your information may be processed in the U.S. or other locations used by our service providers.

J. Changes

We may revise this Privacy Policy by posting an updated version on this page with a new effective date.

K. Contact ErraBlue

ErraBlue Limited

110 S Jackson St Unit 1C

Denver CO 80209

Email: contact@errablue.xyz

Website: https://errablue.xyz